We are proud to announce that we have once again received the Cedeo quality mark for both our customized programs and open enrollment. Cedeo is an independent body that assesses the quality of training providers based on a comprehensive customer satisfaction survey among clients. This survey revealed a 96,7% satisfaction rating for customized programs and a 91% satisfaction rating for open enrollment. A result we as a team can be justifiably proud of!
Strong appreciation on all components
The customer satisfaction survey among ten clients shows that SOMA scores exceptionally high on almost all aspects of its services. follow-up trajectory and the value for money stand out with 100% satisfaction† Also the performance en teachers are widely appreciated with 90% satisfaction and 10% very satisfaction. The total score for cooperation and satisfaction is strong 80% satisfied en 20% very satisfied. "
The appreciation is reflected not only in figures, but also in words. Some quotes from clients in the survey:
“They really think along with you, respond quickly and come up with concrete solutions.”
“The trainers are seen as strong in their professional field, committed and practice-oriented.”
“We really see an effect in the work, and that also feels like money well spent.”
“The communication is clear, the approach is flexible, and the lines of communication are short – that works well.”
Success through teamwork
Koen Stephan, General Manager of SOMA Business Training, responded with delight:
This excellent review is thanks to the dedication of all our colleagues. From account managers to instructors and from training advisors to coordinators – together we make a difference. It's wonderful to hear that customers truly experience it that way.
Continue to develop and stay ahead
Our sector is changing rapidly. That's why, as a training provider, we not only keep pace, but also consciously take the lead. We continuously invest in blended learning, practice-oriented training and in current themes such as emission-free working.
In this way, we ensure that our training courses are not only of high quality, but also contribute to a future-proof infrastructure.
🎓 Would you also like to benefit from tailor-made training courses with proven quality?
Contact one of our account managers or read more about customization on our website. We're happy to help!
Our training courses in action – practical and tailored to the customer's needs and wishes.
