Business Communication I

Business Communication I

Good communication with colleagues and managers is crucial during work to reach mutual agreements. This includes engaging in discussions with clients and suppliers, for example, and establishing clear guidelines. You'll learn to clearly communicate the nature and duration of the work in plain language when dealing with bystanders and residents. Asphalt road construction is constantly evolving, especially as sustainability and CO2 reduction become increasingly important. This course covers new mixture technologies and various types of mixtures, and their implications for road design. It also addresses alignment with the latest laws and regulations, such as RAW 2020.

The business communication course provides insight into all the different facets of communication.

The course is suitable for (future) management employees who want to improve their communication skills in dealing with, for example, colleagues, managers, directors, residents and (sub)contractors.

What will you learn during the course?

  • Introduction to business communications
  • Purpose and message of business communication
  • Writing short business emails and letters
  • Collaborating in teams and consultations
  • Dealing with emotions and resistance, negotiating

What do you get afterwards?

The module concludes with a theory exam. Upon passing, the student receives a certificate.

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